FAQ’s- Please read

1. How do I place an order? Please call it in: (317) 730-6802;  All orders must be paid in full prior to delivery.

2. Do you accept credit cards?  Yes.  4% is added for processing.

3.  Do you charge sales tax? No.

4. Where are you located? I live in Greenwood, how much is delivery?  Delivery is as follows: Downtown (Metro): $10;  Zionsville-$18; Greenwood-$25; Fishers $15; West Clay-$20; Westfield-$25  We are located in the heart of the redevelopment of Fort Harrison on East 56th Street.  We offer pick-up, delivery, or we will meet you half-way.

5. Your cookies seem to be more expensive than…..?  Actually, cookies from The Whimsical Whisk are not more expensive than our competitors.  In fact, did you know that Cookies by Design’s base price for a decorated cookie is $7.25?   Second, our cookies are made with 100% butter vs. a shortening and butter combination or all shortening.  Third, we don’t use a synthetic icing to decorate our cookies, instead we paint them so that you enjoy the cookie- not the taste of the dyes. Finally, each cookie is individually packaged and tied, not glued, with a double face satin ribbon.   Because The Whimsical Whisk does not have a storefront, we are able to use higher quality ingredients to make a finer dessert- at a competitive price.  Customers who buy from us buy because they want an awesome quality product, they want to impress a client, they want uniqueness, and most importantly, they too, want to experience the experience in every bite.

When you place an order, it is made from scratch using whole ingredients: 100% butter, pure granulated cane  sugar, flour, whole eggs, grade A cream, whole fruit, chocolate etc.  We do not use processed ingredients.  No part of your order comes from a mix, is pre-frozen or made last week.  Nothin’ fake in our cookies, cakes, or cupcakes……you get the real deal from The Whimsical Whisk and you can taste the difference too.

Our brownies and cakes are made with pure chocolate, not cocoa, compound chocolate, or chocolate blend. We use some of the best dark, semi, and milk chocolates available.  We use pure granulated cane sugar, not corn syrup.  Corn syrup has its place but not as a replacement for the goodness of cane sugar. We use whole eggs, not powdered or pre-separated; we crack them ourselves.

6. Do you make logo cookies for corporate events? Yes.  Please send us the logo in jpeg format at 200K resolution or greater.  We can put your logo on a standard geometric shape or customize one that compliments the logo. Do you give discounts on orders over 200? We get this question a lot. The reality is quality leaves no room for discounts.  If you want me to substitute margarine, Crisco and/or an oil blend for the butter, stabilizers for the eggs, corn syrup for the sugar, a flour blend for whole wheat white flour, and you didn’t care about clean edges - then we can talk about discounts.  But I know from who our customers are, what they have said, and the feedback we have received that that isn’t want they want, which is why they call us and send their friends.

7. Do you offer Free Shipping? Impossible. We do all our shipping with FEDEX; Tracking numbers are provide on all orders and at most, we can save you 15% on shipping.

To sign up for our newsletter, please submit your email address below.  Thank you.  Any other questions, please call Clare (317) 730-6802 or send an email: clare@whimsicalwhisk.com